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Hertz

Hertz

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2.3 Google Review
161 Bay St, Toronto, Ontario, M5J 2S1, Canada
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Refresh Reviews 2.3


Jun 9, 2019
I've rented at this location about 25 times over the years. I have not experienced issues for any of the rentals like other reviewers, the staff have been fine - no better or worse than any other rental company, and the cars have been in good condition. The only negative is that this location is small, so they run out on summer weekends if you don't book well ahead, have limited hours, and don't have a wide vehicle selection or Gold services. However they have 24h return and you can take the vehicle anytime as long as you collect the keys during business hours, so works fine if you are organized. UPDATE June 2019 - I’ve continued to rent at this location and it has improved from 4 star to 5. They have more staff at busy periods, and seem to have more cars on summer weekends so sell outs are more rare.

Jun 11, 2019
Rude and hostile personnel at the checkin Treating customers with zero patience. Never felt so offended. And I am a hertz gold member..

Jun 1, 2019
In P3 parkade of Brookfield place. Process was very easy for both the rental and return of the car. Will rent from here again.

Jun 8, 2019
Don’t trust them with reservations. We reserved two weeks out and got burned. Ruined the weekend. 2 others groups had the same experience. Do yourself a favor and take a pass.

Sep 28, 2018
I had a great customer service experience. I arrived finding out the car I had booked had a large dent. The branch manager Nandik Patel (Neil) was on it. He called another location and had a new car delivered asap. As a customer service consultant, I was very impressed. Well done!!

INDUSTRY BLOGS

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

The Science of H2O: Why Water Matters in Whisky Production

#whiskey #smithville

Water, water everywhere, but not a drop to drink? Not so in whisky production! Here's a playful dive into the scientific significance of water in crafting the spirit we all adore....

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey


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Opening Hours

Mon:7:30 am - 6:30 pm
Tue:7:30 am - 6:30 pm
Wed:7:30 am - 6:30 pm
Thu:7:30 am - 6:30 pm Today
Fri:7:30 am - 6:30 pm
Sat:8 am - 4 pm

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