Mortgage

Julie is really great to work with. She's very informative and kind. She also was able to get us a much better interest rate and more affordable closing costs than the other lender we started with. She keeps you updated on your loan throughout the entire process and is quick and helpful in answering any questions. I highly reccommend choosing her as your lending agent.

Very poor customer service. Tania needed some information from me, when I got the information to her that same day, I even phoned her to make sure she did receive it, didn't hear back from her until much later the next day. In one f our phone conversations, I was actually hung up on. She phoned me back later telling me "sorry" she didn't mean to. The kicker?? I was quoted a rate and stated that the closing date would be in 90 days. Unbeknownst to me, to get that certain rate, I would have to close within 60 days. NOT 90. Yet she only told me that after I got in contact with her to confirm that rate. And again, this was 3 days after the last time we had chatted.